Have mutual make leaving feedback or contacting admin easily accessible.
There have been a few times that I have had a suggestion or an issue, and unless I get the admin profile to “make a suggestion” inserted between actual profiles, I can’t make any suggestions or inquiries. There is no “contact us” section or an easily and readily accessible comment link. It is random by chance when you are swiping on profiles. It seems to me that any app, particularly one that doesn’t mind taking our money, really ought to make suggestions or issues something that everyone can easily do and find. It is phenomenally frustrating and shady looking when you don’t.
Comments: 1
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12 May, '21
Michael Patterson AdminHey Danny, the app already has this. Go to Settings -> Help and FAQ ->
You can then read a list of the most common issues people reach out to us about. If what you are looking for isn't listed you can click the top right button and send in a ticket to our team at support@mutual.app. They normally can get back to you within 24 hours. If you want even faster service go to support.mutual.app and during business hours you can start a live chat with our team.
Let me know if that covers everything you were imagining or if there is something different you thought of.